How It Works

ClinicTech+ (with Thea) takes care of the admin before, during, and after every consult, quietly. It runs in the background so your team can focus on patients.

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The 3-Step Flow

1

Before the consult

Start Informed

Smart pre-consult

Patient completes an intake via page-linked notes (symptoms, history, medications, goals).

GP's quick prep

Everything appears as one-page clinical summary—no chat scrolls, better triage calls.

Practice Manager

Fewer incoming 'basic' enquiries, better image of recalls.

2

During the consult

Stay Heads-Up

Ambient note-taking

Audio captured, live note-taker writes first draft while the GP talks & sits where they want to sit.

Clean-up prompt

Add context, edit, and approve every note.

Benefits:

Less keyboard-staring, higher-quality notes. Less end-of-day typing; higher consult notes.

3

After the consult

Close The Loop

Action lists

Script request, referral or scan, Pathology request, prompts are captured.

Patient follow-ups

Clear summaries and actions kick back into your list.

Nurse Impact

Clearer handoffs. Fewer callbacks. Stronger continuity.

PM/Compliance

Better records, safer team throughout without rushing care. Stronger overall net sec/soc aligned governance.

Consent, Privacy
& Safety Rails

Consent-First

Consent-First

Patients can opt in or out at any time, care is never affected.

Role-Based Access

Role-Based Access

Only authorised staff see what they need to do their job.

Encryption End-To-End

Encryption End-To-End

Data protected in transit and at rest.

Audit Trails

Audit Trails

Transparent logs for governance and training.

Your Systems, Your Rules

Your Systems, Your Rules

Clinic policies and escalation paths reflected in configuration.

Doctor and Patient Interaction

Sample Clinic Day

What Changes in Your Day

  • 8:00 - Reception Opens → Overnight pre-consults auto-create briefs
  • 9:00 - GP Starts Session → Each patient file already has a one-page context.
  • 11:00 - Nurse Handoff → Action prompts surface (vaccines, pathology, dressings).
  • 1:00 - Lunch Wrap-Up → Morning notes already drafted; minimal catch-up.
  • 4:30 - Session End → Summaries approved, recalls and referrals queued.
  • 5:00 - Close → Fewer unfinished notes; cleaner billing and reporting.

Our Difference

Built to Fit Your Practice

  • Integrates With Your Stack

    Works alongside your current EMR/PMS and tools.

  • No Extra Logins

    Keep your workflows; reduce app-switching.

  • Low IT Lift

    Guided setup, training, and change-management support.

  • All-in-One Pricing

    Pre-consults, transcription and summaries included—no add-ons.

Medical Professional with Stethoscope

Measurable Gains Across Every Consult

Outcomes You Can Track

Consult Efficiency

Reduced setup/admin time per appointment

Throughput

More completed consults per session (same session length)

Follow-Up Reliability

Higher completion of recalls/tests/referrals

Documentation Quality

Fewer corrections; better coding/billing support

Experience

Improved GP and staff satisfaction; shorter patient waits

Onboarding in Weeks, Not Months

  • Kickoff goals, scope, comms (Day 0–2)
  • Define e-agreement + role/JD (Day 0–3)
  • Configure intake templates, handoff rules (Week 1)
  • Pilot go live with 1–2 doctors (Week 2–3)
  • Rollout expand to full roster (Week 3–4)
  • Stabilise monthly reporting & continuous improvement (Month 1+)
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THEA (ClinicTech) – Frequently Asked Questions (Australia)

THEA is an AI clinical assistant designed to support Australian medical practices by reducing administrative burden. It assists with clinical documentation, summaries, and workflow support while keeping the doctor fully in control.

No. THEA does not diagnose, prescribe, or make clinical decisions. It is an intelligent information gathering, documentation and workflow assistant only. The treating clinician remains fully responsible.

Yes. THEA is designed to align with the Australian Privacy Principles (APPs), the Privacy Act 1988 (Cth), the Notifiable Data Breaches scheme, and My Health Record legislation where applicable.

Patient data is stored in secure, compliant cloud infrastructure aligned with Australian healthcare expectations. Data is never sold or used to train public AI models. Data is stored in Australian data centres.

THEA only processes what the clinician enables. Any audio capture is clinician-controlled and used solely for documentation purposes. Actual audio is never stored. We only use in-transit processing.

Consent requirements depend on clinic policy and use case. THEA supports both implied and explicit consent models.

THEA is designed to work alongside major Australian clinical systems and does not replace your EHR.

THEA aligns with RACGP standards, clinical governance principles, and medico-legal documentation expectations.

THEA aims to reduce risk by improving documentation quality. Final responsibility remains with the clinician.

Medicare does not approve software tools. THEA does not automate billing or generate Medicare claims.

The clinic and the patient always own the data. ClinicTech acts only as a data processor.

Yes. Clinics have full control over features, retention, and access permissions.

THEA is built for Australian general practices seeking to reduce burnout and improve both patient and clinician experience, whilst making clinics operations more efficient.

THEA was created to address documentation burden, unpaid admin time, clinician burnout and improve actual patient experience and care.

Yes, Thea supports 30+ languages at this stage, and the list keeps growing. Doctors can now converse with patients in their native language, should they wish to, and Thea will automatically recognise the language to create a consultation note. New languages are being added regularly, so please watch this space. Currently supported languages are: Western & Northern Europe - English, Spanish, French, German, Dutch, Italian, Portuguese, Swedish, Danish, Finnish Central & Eastern Europe - Bulgarian, Czech, Hungarian, Polish, Russian, Ukrainian, Romanian, Slovak, Greek, Estonian, Latvian, Lithuanian Asia & South Asia - Hindi, Japanese, Korean, Vietnamese, Thai, Malay Regional Variants - Flemish Swiss German, Canadian French